Hardware Dashboard has been updated to allow you to see Controllers, Readers and individual Port Types
December 22, 2020
Rules Engine: Eligible rules for Entry and Lockdown may not add a condition to filter by User.
Rules Engine: Better handling of dates when manually editing date or time.
December 18, 2020
Added "Reader Fault State Changed" and "Relay Fault State Changed" to the email alert types.
An Anti-Passback Area may now span multiple ACU’s as long as Occupancy Management is not enabled.
December 14, 2020
New, customizable digital mobile badges for your organization. Enable this feature in the Administration page under the Mobile App menu item.
December 11, 2020
Our Okta integration now supports one-click login from your Okta portal. To enable, navigate to Integrations > All Integrations > Okta, make sure "Enable Single Sign-On (SSO)" is enabled, and below that turn on the slider for "Allow IDP-Initiated SSO".
December 9, 2020
Fixed some form fields that showed required incorrectly.
December 8, 2020
Add Override Permission and Remote Unlock columns to the User Management table, and enable filtering and sorting.
Improved filtering when switching organizations as a reseller.
November 19, 2020
When adding Identity Provider groups, you can now add groups dynamically instead of one giant list. Will decrease loading time for large organizations.
Fixed an issue where the integrations page would load slowly on large organizations.
Added Integration info for HqO and Rise.
November 5, 2020
You may search by user custom fields on activity log reports.
October 15, 2020
Occupancy Management is live!
October 14, 2020
AVA Added to Integrations.
Fixed an issue with removing schedules while editing an entry.
October 6, 2020
Full app UI improvements for consistency.
September 17, 2020
User Edit Access Page, Group Create/Edit Pages - Table updates to help clear up confusion with scheduling.
September 9, 2020
Hardware Dashboard - Added sorting to most columns.
Bug Fix - Quick Start - Removed white background on progress bar section.
August 20, 2020
Improved Networking - Site should have less issues with expired tokens and be more efficient while talking to external API's.
August 18, 2020
Entry Dashboard - Performance optimizations to allow for many entries (especially when very active).
Entry Dashboard - Made unlock button inline.
Customer upgrade experience - Additional informative emails sent out when changes to subscriptions have been made.
Customer upgrade experience - Upgrade CTA only shown on hover now.
Create/Edit Role Form - Copy and logic changes.
User Import Page - Allow the warning to be cleared (this persists as the action is saved in the browser's local storage).
Bug Fix - User Credentials Page - Fixed an issue where linking to a Lockdown plan from a User credential had the wrong URL.
August 10, 2020
Feature - Marketing split screen has been added to the login page.
August 7, 2020
Feature - Added Savance and InstantCard to list of integrations.
Bug Fix - Administration > Account: Fixed issue where binary features were preventing the page from loading.
July 16, 2020
Feature - Wave Detection Range is now available for readers with updated hardware/software.
ACU create/edit page updated to reduce confusion. Rollback feature also included so that if there is an error during ACU creation, a clean up will be performed.
July 13, 2020
Updates to feature upgrade journey including an email notification to the accounts payable email on file for any changes of packages that occur in the organization.
May 15, 2020
Configurations > Alert Settings: Several new alert types are available: Tamper Detector State Changed, Relay Fault State Changed, Reader Fault State Changed, Input EOL State Changed. Note that these events are supported only on newer Openpath Smart Hub models, and may require specific wiring configuration for proper event detection.
User Management > Role Management - "Sub-Organizations" is now available as a permission for our partner/reseller accounts
Bug Fix - A user's first name or last name is now not required upon save, since identity providers may leave those blank.
May 12, 2020
User Management > Custom Fields: This new feature allows you to define custom fields of various types (Checkbox, Date, Dropdown, and Text) that can be associated with your Users. Limited to select packages; see your Administration > Account page or use the Request Upgrade button for details.
User Management > Role Management - Granular Scopes: Roles can now be optionally defined with more granular control over the types of operations that the associated user is allowed to perform. Limited to select packages; see Administration > Account page or use the Request Upgrade button for details.
User Management > Role Management - Site-Specific Scopes: Roles can now be optionally configured to limit access only to data associated with specific Site(s), such as associated Entries, Zones, Reports. Limited to select packages; see Administration > Account page or use the Request Upgrade button for details.
Configurations > Rules Engine: This new feature provides powerful and flexible control to trigger a variety of actions in response to events that occur within your Openpath hardware. Rules Engine replaces and supersedes the previous Subscriptions and Hook Actions sections. The easy-to-use graphical interface (limited to select packages) will become available over the next few weeks as corresponding support becomes available on your Openpath hardware; for early access please contact firstname.lastname@example.org.
Integrations: OneLogin is now available as an Identity Provider integration, capable of directory sync and single sign-on (SSO). Limited to select packages; see Administration > Account page or use the Request Upgrade button for details.
Integrations: Milestone is now available as a Video Management integration. Limited to select packages; see Administration > Account page or use the Request Upgrade button for details.
Integrations: The Webhooks tile now contains information about Inbound Webhooks.
May 5, 2020
Bug Fix - Prevent users from creating a Webhook URL when the Cloud Key credential is not yet active.
Bug Fix - Fixed a date display issue on the Webhook URL page.
April 29, 2020
Sites > Entry Management - The Entry/Exit Hardware configuration for an Entry now includes a toggle to "Invert Output". This advanced option is auto-enabled for Elevator Relays, and disabled otherwise, and does not normally need to be manually adjusted, but can be used to accommodate certain non-standard wiring configurations.
Credential Management is moved from 'User' header to 'Report' header.
Bug Fix - Fixed an edge case where you could get an error when deleting an Entry State.
April 22, 2020
COVID-19 Resources - This new item in the main menu links to an overview of the technical features that Openpath provides that can help with COVID-19-related issues, in the areas of reducing touch points, supporting remote work, and managing entry and user schedules. This page will be updated over time as we build additional functionality, and as the worldwide COVID-19 response evolves.
April 20, 2020
Fixed a bug where some customers could not update their Okta IDP settings.
April 17, 2020
Ability to assign a single wiegand port to multiple entries (elevator scenario).
Bug Fix - Fixed UI issue on Edit User -> Access page with not being able to remove the schedule using the 'x' if the name of the schedule is too long.
April 15, 2020
Bug Fix - Fix a rare edge case where you cannot create a webhook URL that fell between valid start/end time for a cloud key.
April 8, 2020
Improvements to how roles and permissions are edited.
March 24, 2020
Bug Fix - Fixed issue where guest pass unlock did not show any success or failure messages.
March 16, 2020
Feature - Added "External ID" to the user create and edit pages.
March 13, 2020
Bug Fix - Fixed issue where when re-importing users via CSV in order to send the mobile email, email would not be sent if the mobile name had extra spaces in beginning/end because it did not find a match.
March 12, 2020
Bug Fix - Fixed issue where a shared-to organization could not be removed.
Bug Fix - Fixed issue where ACU ports were not displaying on the readers page.
Bug Fix - Changed logo to be consistent for the Import Users page.
Feature - Allow IDs to be shown in the CSV export.
March 6, 2020
Bug Fix - Fixed an issue with Lockdown Plan Webhooks making it difficult to generate the URL.
March 5, 2020
Feature - Will now show the ACU on the Hardware dashboard page even if all of the data is not available.
March 3, 2020
Feature - Added optional "ID" columns to acus, entries, readers, users, and zones tables.
Feature - Added optional "External ID" to the users table.
Bug Fix - Fixed maxDuration being added to non cloud key credentials.
Bug Fix - Fixed offline ACUs being red if the count was 0.
February 21, 2020
Feature - Max duration option added to Cloud Key so guest passes can be limited in duration.
Feature - Added error message to guest access page so that users can understand better why the guest pass is not working.
Bug Fix - Fixed some layering issues where items were being cutoff or showing above items they shouldn't.
Bug Fix - Fixed some incorrect page header icons.
Bug Fix - Fixed issue where some tables weren't filtering data correctly.
February 14, 2020
Bug Fix - Forms will not longer timeout on super-large data sets
February 13, 2020
Bug Fix - Fixed enlarged image being cutoff on Tables
Bug Fix - 'Reset Anti-Passback Periodically' can now be turned off as expected'
February 7, 2020
Bug Fix - Fixed issue with CSV export on activity related pages (client-side filtering/sorting tables).
Bug Fix - Fixed sorting bug.
Bug Fix - Fixed error when creating a lockdown plan.
Bug Fix - Fixed default filters issue.
Bug Fix - Fixed "State To Trigger" issue on Entry Schedules page.
Bug Fix - Fixed issue where partial numbers were not matching rows in tables.
February 5, 2020
Integrations > All Integrations > Okta - Our Okta integration now supports portal Single Sign-On (SSO) via SAML. See detailed instructions on the integration page.
Removed pagination from activity based tables.
Bug Fix - Fixed visibility issue of actions on the Reader Status table on the Hardware Dashboard.
Bug Fix - Fixed issue on the Credential Management page where CSV export wasn't exporting all the data.
Bug Fix - In CSV exports, the characters '+', '=', '-', and '@' have been prepended with a tab to prevent evaluations of cell strings in excel/sheets.
Updated release notes page UI.
February 4, 2020
Added Alaska time as a timezone option.
Bug Fix - Org Switcher filtering works better with 1-3 letter filters.
Bug Fix - Fixed issue where Hardware Dashboard was not showing the correct port data when the port was on an expansion board other than 0.
January 30, 2020
Bug Fix - Fixed table header overlapping issues.
Bug Fix - If you remove a group from an identity provider it will no longer try to save the group relations to the removed group.
Bug Fix - Fixed issue that prevented pages from loading in older versions of Microsoft Edge.
January 29, 2020
Bug Fix - Blown up images on the Entry Dashboard are no longer cutoff.
Bug Fix - Table headers no longer cover org switcher.
January 28, 2020
New tables that include newly added filterable columns.
January 27, 2020
Searches for your organizations via symbols should work properly now.
Simplified group sync options for identity providers.
January 23, 2020
Administration > Alert Settings - New email alerts types are available: Identity Provider (to receive notifications when sync fails), ACU Online Status Changed (to receive notifications when a Smart Hub/ ACU loses or regains network connectivity).
Reports > Portal Audit Report - The IP address field in the summary table now shows all IP addresses involved in the request, in cases where the HTTP X-Forwarded-For header indicates that web proxies were involved between the end client and the Openpath API. As always, complete details are available in the JSON view that can be unfolded for each row in the audit table.
Bug Fix - Improved reliability of networking connection between control panel and server.
January 10, 2020
Feature - New option to only import users from groups that have an Openpath group mapping from identity providers.
January 7, 2020
Feature - Added Rhombus Systems integration card.
Bug Fix - Fixed typo on Density integration card.
January 6, 2020
Bug Fix - Fixed issue where changing credential type on credential table didn't reset filter.
December 30, 2019
If no accounts payable, display "--".
Change some text to match form field name.
December 20, 2019
ACU Token Validity Duration can now be set on Administration > Account > Org Settings Widget.
December 19, 2019
Slight improvements to navigation speed.
Users are now required to sign their terms of service before taking other actions.
December 18, 2019
Bug Fix - Fixed typo in permission error.
December 16, 2019
Frozen accounts will once again see a billing banner under certain circumstances.
December 13, 2019
Bug Fix - Fixed overlapping discount text issue.
December 11, 2019
Frozen status bar removed from orgs.
Feature - Identities table now shows roles/mfa information.
November 25, 2019
Rules renamed back to Hook Actions.
More Reliable NavMenu + Breadcrumbs/
November 21, 2019
Hook Actions renamed to Rules.
Bug Fix - Recurring schedules that lasted exactly 24 hours were not being saved correctly.
Bug Fix - Fix for "cannot read id of undefined" on org switcher (benign).
November 8, 2019
Feature - New faster guest access page.
Bug Fix - Fixed issue with form borders.
Bug Fix - Fixed issue with alerts blocking ability to click on tabs.
November 7, 2019
Feature - Added API, Mobile SDK, Webhooks, and Density integrations.
Added delete confirmation when trying to delete a lockdown plan.
Better experience changing organization and accessing your profile.
Bug Fix - Fixed whitespace error on Header (with banners) and allow Org Name to be clicked to load org switcher.
Bug Fix - Fixed lockdown webhook issue.
Bug Fix - Fixed typo (Zappier -> Zapier).
Bug Fix - Fixed an issue where some users may not have been able to see all menu options.
November 4, 2019
Bug Fix - Fixed issue where there was an unnecessary scrollbar when selecting a subscription plan.
Removed internal table scrolling on dashboard pages so that rows are more easily seen on small screens.
Bug Fix - Removed default lockdown plan auto-revert of 60 seconds.
Feature - Single sign-on page now has a unique URL so that users can go directly to it.
October 28, 2019
Administration > Alert Settings - New email alerts types are available: Generic Input State Changed, REX State Changed, and Contact Sensor State Changed.
Integrations > Outbound Webhooks > Subscriptions > Create Subscription - New hook event types are available: genericInput.stateChanged, rex.stateChanged, and contactSensorStateChanged.
Bug Fix - Show error and allow entry schedules page to load when the iCal text format is invalid.
October 25, 2019
Bug Fix - Fixed UI issues on dashboards
Feature - 2FA on login will now be auto-focused to type into
Feature - Added placeholder page for when the site is taking too long to load
October 22, 2019
Updated UI for site alerts
Further improvements for users using LastPass
Credentials Table and Edit Page now shows whether a user is Active or not
October 10, 2019
Bug Fix - For clients using LastPass, it should not longer conflict with the email input when editing/creating a new user
October 8, 2019
Bug Fix - Fixed issue where user look ups were happening too frequently on Entry Dashboard page causing unnecessary server and CPU load.
Bug Fix - Fixed issue where a message on the Activity Dashboard page was displayed showing there were users from outside the org when in fact there weren't.
October 3, 2019
Bug Fix - Fix for changing your organization name under 'Administration'.
Bug Fix - Certain accounts now properly show their billing information.
October 1, 2019
Bug Fix - Users from outside the organization are no longer selectable.
Bug Fix - Message now shows under stats when there are users from outside the organization.
Bug Fix - Fixed issue where unfound entries were constantly being looked for.
September 30, 2019
Bug Fix - Fixed issue where user pictures wouldn't show up if you loaded the Entry Dashboard URL directly.
Bug Fix - Fixed null check bug on User Table page.
Dashboards > Activity Dashboard - Made just the name clickable to take you to the user page.
September 26, 2019
Bug Fix - Fixed bug on Activity Dashboard page where message was shown incorrectly when there were users from outside the org.
Dashboards > Activity Dashboard - Small optimizations.
September 25, 2019
Users > Import Users - When updating a user that already has a mobile credential, a mobile setup email will be sent if the "Send Setup Email" is TRUE
Dashboards > Activity Dashboard - Small optimizations
Removed "Since" dialogue from Delinquent accounts since it's possible to be paid in full but have a small pro-rated addition fail
Dashboards > Hardware Dashboard - Super admins can restart hardware
September 16, 2019
Users > Credentials - clicking on a row now takes you straight to the user's credentials page
Integrations - ButterflyMX added to our integrations page
Dashboard - Tooltip added to explain the remote unlock indicator "(R)"
September 3, 2019
Reports > Portal Audit Report - This new report shows a log of changes made via the Control Center or the underlying Openpath API. Each record shows the type of action, who performed the action, and some key details about the action; in addition each row can be unfolded to view all of the underlying JSON record (with complete details) that is stored for each action.
Dashboards - The dashboards are now reorganized into a single page with three tabs: Activity, which shows a live feed of access events; Entry, which shows the live status of each Entry (this is most similar to the previous Main Dashboard); and Hardware (same as the previous Hardware Dashboard).
August 21, 2019
Users > User Management > Edit User > Credentials - A new Wiegand ID card format is now available: "Kastle 32-bit".
August 19, 2019
Hardware > ACU Management > Edit ACU - There is a new "Ports" tab that provides an overview of the configuration of all ports associated with the ACU, and allows Input ports to be reconfigured between REX and Contact Sensor types.
August 14, 2019
Integrations > All Integrations - The previous "Identity Providers" and "Other Integrations" pages are now combined into a single page with a section for each integration category, to help prepare for many new integrations that are in the works.
Dashboard and Activity Log pages - The previous "Entry" column is now renamed to "Entry / Target", in anticipation of upcoming activity event types where the target of the action is a resource other than an Entry. Regardless of the type of the target, this column will show its name or other meaningful identifier.
July 30, 2019
Feature - The "User Import Page" has been updated to include identity provider support. The "Update Existing Users" toggle has been replaced by a dropdown which indicates how existing local users should be handled. If there are one or more active identity providers, there is now a "Namespace" dropdown where an identity provider can be selected. If an identity provider is selected, the emails from the CSV will be matched to users from that identity provider, and the user credentials, remote access, portal access, and groups will be updated. Identity provider users cannot be created, nor can their names be modified using the user import page (this must be done directly in "Integrations").
July 29, 2019
Feature - Added a loading spinner and progress indicator to the CSV Export Button.
July 24, 2019
Feature - REX's now have the option to disable triggering the relay to unlock the entry. When "Trigger Relay" is disabled, the "Bypass Duration" determines for how long (if at all) forced-open alarms will be suppressed following a REX trigger.
Feature - User credentials page (mobile) now includes columns to show if mobile activation is pending and when a mobile credential was activated.
July 17, 2019
Feature - Schedules can now be applied directly to entries on the Entry Schedules page.
Feature - Added API Server restart to ACUs on the Hardware Dashboard page. Also added confirmation and tooltip info for all the restart buttons.
Bug Fix - Rollover issues fixed.
July 16, 2019
Feature - Entry Schedules page has been added under Sites. Now there is one place to manage all entry schedules. A single entry schedule can now also be applied to multiple entries, and is assigned through the entry create/edit page.
Feature - Added 'Activation Pending' column to the Mobile Credentials table. If the value of this column is 'Yes', an activation email has been sent, but the link has not yet been used to activate the credential on a mobile phone.
Feature - Envoy integration has been added to the 'Other Integrations' page.
Feature - Both the cloud and hardware communicators can now be restarted on the Hardware Dashboard page.
Feature - API Audit Report page has been added under Reports.
Bug Fix - The 'Send' button on the Mobile Credentials table now immediately changes to 'Resend' when it has been clicked and an activation email has been sent.
Bug Fix - An issue has been fixed where an incorrect active user count was being displayed on the Main Dashboard.
June 27, 2019
Feature - Main dashboard has received some minor UI and optimization updates along with indications when communication with an ACU has been lost.
June 21, 2019
Feature - A separate Credentials menu item has been added under Users. The Credentials page shows all the credentials for the organization and who they belong to. Using the filters, a user can now be found based on a credential (including using a Wiegand Card number to find the user it belongs to).
June 17, 2019
Feature - User imports now includes support for Cloud Key and Card credentials.
Bug Fix - Installation Guides link has been fixed.
May 31, 2019
Users > User Credentials > Cloud Key > Webhook URL - Multiple entries are now supported. Select an entry or entries from the list of entries available to the user, use the default label for the entry or customize it, and give a time range for cloud unlock use (default is 1 day). The links generated will link to a page that will list all the entries selected.
May 24, 2019
Reports > Entry Access Audit - This new report shows you at a glance which Users have access to a given Entry, as well as whether each User's access is limited by any associated user/group schedules, or whether that User's access is "Unrestricted" (that is, no restrictions beyond the Entry's own policies deriving from its default state and its schedule, if any). As with the rest of our reports and most of our data tables, you can export the results of this audit in CSV format for further processing or offline storage.
May 23, 2019
Users > User Management > Access and Users > Group Management - In the table used to assign Users/Groups access to Zones, each Zone is annotated with the number of Entries belonging to that Zone, with emphasis if the count is 0 - we are hoping to help you know what you're getting when you give users access.
Reports > Activity Logs, User Activity, and Entry Activity - The maximum range for a report has been increased to 1 year (up from 30 days previously). Depending on your configuration, number of Smart Hubs, etc., it may take some time to fetch all the results for a longer range (stay tuned for optimizations that we have in the works) but the progress bar will let you know that your results are on the way.
May 20, 2019
Date/Time selection widgets now show the Time Zone (inferred from your browser settings) used to interpret the date/time values that you enter. Internally date/time values are stored in UTC (Coordinated Universal Time), and then converted back into your local time zone for display within the Openpath Control Center.
May 10, 2019
Hardware Dashboard - In order to handle Smart Hubs (ACUs) that have one or more expansion boards attached, Readers are now identified by port number AND expansion board number.
May 9, 2019
Administration > Billing - Billing calculations now include Elevator I/O Boards (see Hardware > ACU Management for your Smart Hubs and their associated expansion boards). Your monthly/yearly subscription will include a charge for each Elevator I/O Board that has at least one of its ports associated to an Entry; conversely, the per-Entry charge is waived for each Entry that is associated only with an Elevator I/O Board.
May 2, 2019
Feature - Hardware Dashboard - Add IP address column for ACUs.
Feature - Hardware Dashboard - Add MAC address column for ACUs.
Tweak - Hardware Dashboard - Colorize ACUs which are not online.
Tweak - Hardware Dashboard - Remove redundant LAN column from ACU.
Tweak - Hardware Dashboard - Simplify date text.
Tweak - Hardware Dashboard - Fix padding on offline ACUs.
Tweak - ACU Management - Clarify severity of deleting an ACU.
May 1, 2019
Main Dashboard - Users that have a Cloud Key credential will now see an "Unlock" button within the "Lock State" column that allows them to remotely unlock the given Entry using their Cloud Key.
Top Toolbar - Profile, Sign Out, and Organization-switching (if the signed-in user has access to multiple Organizations) are now available from within a single menu that appears at the right hand side of the top toolbar.
April 28, 2019
Users > User Management > Create User - The Start and End fields now include Time elements along with Date, to allow full precision in control a User's access.
April 22, 2019
Pages were optimized to maximize space utilization and other small improvements were made for better overall user interface and experience.
Send Feedback button was moved to the menu in order to prevent it obscuring other elements.
Bug fix - Fixed issues with Hook Actions and Subscriptions.