Proxy access control review

When it comes to modern physical security, mobile devices are quickly becoming an essential part of how we access our spaces. Companies are switching to mobile credentials to replace traditional lock-and-key systems, as well as key card and fob access control solutions. Proxy has recently invested heavily in their digital identity platform, but still offers a mobile access control solution with door reader hardware. In this review of Proxy’s access control solution, you’ll learn about the Proxy Access hardware options, access control features, and how they compare to other mobile-based solutions.

Quick look: key differences between Proxy Access and Openpath

• Access methods: Proxy primarily uses mobile and digital credentials.

• Complete access control: Proxy requires a third-party provider for backed access control. They do not make ACUs or controllers. 

• Integrations: At the time of this Proxy Access review, the available integrations are extremely limited. Openpath’s open standards support limitless integrations with all the software, apps, and security tools you need to run your business. 

• Video capabilities: Proxy readers do not support any native video functionality or VMS integrations. Openpath offers Video Readers with a built-in camera, and partners with the leading VMS providers for out-of-the-box video surveillance support.

• Reliability: Openpath’s mobile unlock is backed by patented Triple Unlock technology for 99.9% reliability, even when the Internet goes down or cell service is spotty.

Choosing the right access control system 

Your access control system shouldn’t make your life more complicated. Physical security is the first and most important aspect in how you choose the best access control system for your needs.. If your new solution isn’t interoperable with the access methods, applications, and building systems you use, however, it’s not a future-proof option. Here’s what to look for in a future-proof access control system:

• Cloud-based system—Running your access control platform in the cloud gives you greater flexibility. Cloud access control eliminates the need for on-site servers and maintenance. Both Proxy and Openpath use cloud-based management software for instant upgrades and remote management of the entire platform. Plus, you’ll be able to activate the newest features instantly, without needing a technician to come on-site for setup. However, because Proxy still relies on third-party systems, you may be limited in the types of features you can deploy based on your existing hardware.

• Open architecture—Selecting access control with open API and mobile SDKs, like Proxy or Openpath, allows for easy integrations with other applications and IoT systems. Integrated building systems help businesses create a more complete security solution by connecting user directories, tenant management platforms, operational systems, and video camera technology to your access control system. Everything can be managed from one interface, rather than disparate platforms. Many access control solutions have native integrations that are ready to use right out of the box, so check to make sure your provider can connect to the programs you use.

• Credential support—Before you choose an access control system, make sure it can support all the access methods you want to use now and in the future. Some mobile access control providers are unable to support legacy credentials like key cards and fobs. Openpath multi-technology Smart Readers and Video Readers support hands-free mobile credentials, as well as unlock via the smartphone app (iOS and Android), Apple Watch app, tablet apps, plus legacy key cards and fobs. 

• Backwards compatibility—If you don’t want to rip and replace your existing access control system, a solution like Proxy or Openpath is a great choice, as they are backwards compatible with legacy systems. Proxy actually requires existing access control system hardware, and only provides the entry and exit experience with readers and mobile credentials. As of the date of this Proxy Access review, Proxy is compatible only with controllers that support Wiegand/OSDP, and a Proxy Mobile Access Connector will likely be needed for the system to function. If your building is running on a different system, Proxy will not be compatible.

Hands-free and touchless access

To optimize the experience in your building, choose a system with touchless access. Touchless entry and exit are both more convenient, and more hygienic than key cards or PIN keypads. Both Proxy and Openpath offer hands-free, touchless capabilities using BLE signals. Proxy’s touchless access control uses Bluetooth signals to recognize users and trigger an unlock, but there’s no way to show intent of unlocking the door. This could pose a security threat. For instance, a tailgater could wait for the door to accidentally be unlocked by a user passing by, and sneak right in. 

Openpath’s touchless access uses the same reliable BLE signals, in addition to Wi-Fi and cellular data, for its wave-to-unlock capabilities. However, it’s more secure because the user shows intent to enter by waving their hand in front of the reader. This safer alternative ensures the door is only unlocked when somebody actually requests authorization. It’s still convenient, as the app doesn't need to be open and the user doesn’t need to take their phone out. Make sure your system also provides protection for data. Openpath’s system is encrypted end-to-end, with no data stored locally on the reader for enhanced security.

Proxy hardware review and costs

Proxy access control products consist of reader hardware and a cloud-based software platform. The cloud-based Proxy system requires existing access control servers and controller hardware to be installed, as they do not provide the backend hardware. The Proxy readers are installed and connected to the existing system via Weigand protocol, so you are limited to the security of the existing access control system. Proxy also offers a Connector product that allows you to connect disparate access control systems in the same building to the Proxy cloud platform. Proxy access control cost breaks down to $349 upfront cost for the Mobile Reader Pro, plus $19/month software fee for each reader. The Connector is $129/month for each connected system.

This may seem like a good solution if you’re already running one of the access control systems Proxy integrates with. However, if you’re starting a project from the ground up, or using backend hardware that doesn’t easily integrate with Proxy, you will have to deal with a separate vendor for anything server or maintenance-related.

Select a provider with a complete access control solution for a better experience. With an access control manufacturer that offers the full line of hardware and software products to install and manage your access control system, you’ll have one less headache to deal with. Openpath provides its customers with modular controller hardware, plus Smart Readers that are award-winning for design, and Pro Series Video Readers with a high-definition camera built directly into the reader. The cloud-based software platform is easy to configure, and allows you to manage the entire system remotely. The Openpath solution offers a complete, customizable system for any size organization.

Video options with Proxy Access

Access control and video surveillance are essential to physical security, especially as remote building management becomes more prevalent. This is why it’s vital that your access control system can support a fully integrated VMS. Proxy’s API does allow for some integrations. However, at the time of this Proxy Access review, there are no native video management or video surveillance integrations available. In addition, Proxy hardware only has door reader capabilities, with no options for visual monitoring.

Organizations that want the power of visual verification throughout their space would have a better experience with an access control solution built to support video. Openpath’s Video Reader Pro comes equipped with a video camera built into the reader, so you only have to install a single device at the door. Plus, with out-of-the-box integrations with leading VMS providers including Cisco Meraki, Milestone, Camio, Rhombus Systems, and Ava, Openpath gives teams a more complete view of what’s happening throughout their space. 

Access control scalability

When choosing an access control system, ensure the solution has features that are designed to scale with your business. With a cloud-based platform, both Proxy and Openpath allow you to manage your entire deployment from your personal device, anywhere in the world. However, because Proxy doesn’t make their own door controller hardware, and relies on existing systems, adding new doors could pose problems for scaling your system. You may need to roll up a truck from another provider to install new hardware, change inputs, or rip and replace the existing system. 

Openpath, on the other hand, is designed to scale effortlessly. With a full controller lineup including a Single Door Controller, 4-door and 8-door controllers, plus boards for elevator deployments, you can easily secure a single site or up to hundreds of doors across locations. It’s quick and easy to add or remove doors from your network any time you need. 

Mobile credentials are a more cost-efficient access method, as keycards and fobs can add up quickly. But not all mobile access control systems are budget-friendly. Make sure your new system can support unlimited mobile credentials so you never have to worry about starting over with a new system.

Larger organizations should also look for enterprise-class features to streamline operations across locations. Open platform systems allow you to build an integrated building solution that eliminates overspending and reduces administrative burdens. With native video management integrations and features like granular site permissions built in, Openpath’s Premium and Enterprise packages are perfect for multi-site businesses. The Openpath Rules Engine feature allows you to customize event triggers. For example, if a door is left ajar in your building, you can configure the system to send a notification to the correct personnel, depending on the building site or even time of day.

Available access control integrations

Deploying integrations throughout your IoT building is a smart way to streamline your operations and improve processes. Integrated building systems reduce overhead and save you money, not to mention make everyone’s lives a little easier. While Proxy does have APIs and mobile SDKs for custom integrations, these will take some work on your end to set up. They don’t offer many native or out-of-the-box integrations. 

Openpath has an extensive list of available integrations that work seamlessly, with simple, straightforward setup. Create a robust, full-building solution with directory management tools (G Suite and Active Directory are favorites among Openpath customers), tenant and visitor platforms, native video surveillance systems, and apps like Slack and Zendesk. 

Plus, Openpath has partnered with 15+ leading technology companies to offer best-in-class safety and wellness solutions to prepare buildings to reopen after COVID-19. These robust safety features include automating health questionnaires and temperature screening measures as part of your access control authentication, and enforcing social distancing through capacity tracking and occupancy management tools. Openpath’s touchless access control also reduces common touch points from the moment you walk up to the door.

Access control security and compliance

Access control isn’t just about how you get in and out of the building. With growing concern over cybersecurity and protecting personal information in the workplace, your building security needs to take additional steps to prevent threats. Your physical security system should adhere to the highest standards in security, privacy, and data protection. Openpath access control is Privacy Shield certified, plus GDPR, SOC 2, and CCPA compliant. The Openpath hardware is also UL 294 and FCC compliant, and meets European and Canadian standards. Openpath readers are IP65 rated, and the system helps you meet your physical security requirements, like HIPAA and PCI.

Another factor of access control security is the reliability of the hardware. Openpath is designed with fail safes and backup battery options to withstand power outages. Prevent data theft with Openpath’s tamper-resistant hardware, with built-in alerts to notify you of an incident. Plus, Openpath readers don’t store any local data, and all communication is heavily encrypted to the highest standards for enhanced cybersecurity. 

In case of an emergency at your building, having access control with proactive security features, like building lockdown, will keep people safe, and help you mitigate threats quickly. Proxy currently does not offer a lockdown feature. Openpath comes with an award-winning Lockdown feature, which lets you lock down every door in your system at the touch of a button, from any device. Plan for different types of emergencies at all of your structures with the Premium Flexible Lockdown plans for a fully customizable security strategy. Notify emergency personnel, and set up alerts so you always know what’s happening on your property in real time.

Alternatives to Proxy Access Control

For businesses that want a complete access control product, Proxy may not be the best option. Openpath offers a full line of hardware, including a Single Door Controller, various Smart Hubs for entry and elevator deployments, multi-technology Smart Readers and Video Readers, and a cloud-based management software. Packed with robust features like touchless Wave to Unlock, detailed activity reporting, real-time video of access events, and occupancy tracking, plus an extensive list of native integrations available, Openpath is designed to safeguard your business right out of the box. Plus, with standard wiring, Openpath installs quickly without interrupting the flow of your business.

If reliability and a great experience are important to you, make sure your system is designed with the end user in mind. Openpath’s touchless access control system is backed by Triple Unlock technology, using Wi-Fi, Bluetooth, and cellular data signals to ensure a fast, reliable unlock experience every time. Users don’t even need to take their phone out of their pocket or bag—just wave a hand in front of the reader to unlock the door. Openpath offers enhanced security for the built world, without sacrificing convenience.

To learn more about Openpath and schedule a free virtual demo, contact our team.