Flexible access methods and Latch unlock reliability
Being able to choose your way in is a sign of a good access control system. Both LatchOS and Openpath support flexible unlocking methods including unlocking via a mobile app using Bluetooth or NFC, Apple Watch unlock, and key cards. Some readers from the Latch door lock lineup also can be unlocked using a PIN code, but the user experience is not as intuitive as some other keypad door locks, and it’s not touchless.
Touchless unlock is the preferred access method for mobile users, as it’s more convenient and safer than unlocks that require having a credential handy, or touching a shared reader. At the time of this Latch smart lock review, Latch supports voice-command unlock on some readers. Openpath’s Wave to Unlock feature is completely touchless; users don’t need to open the app to unlock the door, which is a more secure, frictionless user experience.
A common complaint you may find in a Latch smart lock review is that the locks are slow to respond, or don’t unlock at all. There’s nothing worse than being locked out when you’re in a hurry, in the rain, or when you’re carrying coffee for the entire office. Openpath uses multiple signals simultaneously for a faster unlock with 99.9% reliability, plus offline functionality in case of a power interruption.
Another feature to look for in a modern access control system is a secure, digital identity. Latch has added this to its product lineup by introducing LatchID, which is a single credential for all Latch products. However, LatchID functionality is currently limited. Adding visual verification to physical access control, a true digital badge like Openpath’s gives users additional flexibility. In addition to opening authorized entries across locations and sites, the Openpath digital badges feature identifying information such as title, department, photos, and specific user information to help on-site staff authenticate employees, contractors, vendors, and other personnel quickly and efficiently.