Cloud-based access control system review
While Genetec is not a native cloud platform, they offer a Synergis Cloud Link product that supports integrations with a wide range of devices, including Mercury controllers. It is a cloud-ready platform with a single system for managing access control, video surveillance, and other security applications. Management is streamlined, and the software gives users the ability to issue employee or visitor access, detect intruders, and trigger emergency procedures, all from a single interface. The software works best with Genetec Security Center’s other systems, like the AutoVu license plate recognition program and Genetec video surveillance system.
Despite Genetec’s easy management, the software is reported to have inadequate updates. The newest version at the time of this Genetec access control review lacks much of the functionality of older versions, which means that a lot of accessibility is lost with the update. Problems in updates can be massively inconvenient, as software updates take place regularly. Restoring the functionality of the software’s older version every time an update takes place leads to more time and resources spent on fixing errors, when they could be better focused on other areas. Additionally, other advanced features such as area tracking and intrusion detection are not easy to use and require intensive training, taking off points for the system’s user-friendliness.
With Openpath, the system runs efficiently on a fully cloud-based system. Multiple systems and locations can easily be managed in a single easy-to-use interface. Admins can open doors from anywhere in the world and at any time with the remote unlock feature, as well as manage door schedules, user groups, deliveries, and add or remove entries. When it comes to scalability, the system allows new users and locations to conveniently be added to a network with a few clicks on the dashboard, making it easier for businesses to scale up or back according to their needs. The Openpath system is updated automatically in the cloud, and every version gets the most advanced features with nothing lost in transition.