Stamps.com® case study

Integrated security solutions for the worldwide leader in online mailing and cutting-edge shipping software

Leveraging cloud-based access control to merge enterprise cyber and physical security

Enterprise security at scale

Stamps.com combines physical and cyber security strategies for their facilities operations, utilizing Openpath’s built-in integrations and open API for an improved security posture and increased ROI.

Wave to unlock

Everyone at Stamps.com loves Openpath’s touchless mobile credentials, letting employees unlock doors “without having to play Tetris to pull out a badge.”

Seamless integration

Openpath’s open API lets Stamps.com centralize all their facilities tools on one platform, automating processes and streamlining security management across the entire enterprise. 

Future-proof technology

The cloud-based system and continuous release cycles make it quick and easy for Stamps.com to deploy the latest Openpath features as soon as they’re available.

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Challenge: cumbersome on-prem systems

Stamps.com is the leading provider of postage online and shipping software solutions to customers including consumers, small businesses, e-commerce shippers, enterprises, and high volume shippers. With over 1,400 employees, the company operates out of 11 locations across the globe. While key cards may have been okay when they were just starting out, the facilities team at Stamps.com found that their outdated on-prem access control system was neither cost effective nor efficient for a rapidly expanding enterprise. With locations across the United States and internationally, managing thousands of users and separate cards for each office was cumbersome and costly. 

The technology company wanted a modern access control system with more features and functionality to keep them on the cutting-edge of the industry. The Stamps.com team needed to have greater flexibility when setting access permissions for different buildings, as well as the ability to accommodate frequent visits from vendors—all trackable and compliant with the heightened degree of security required due to their relationship with the U.S. Postal Service (USPS). With businesses depending on Stamps.com more than ever due to the pandemic, they also needed a system that could be installed quickly and efficiently, without interrupting daily operations.

Solution: automations designed to scale

Openpath’s cloud-based access control system gives Stamps.com the flexibility and scalability they need to maintain their growth. Making the switch to mobile credentials enables employees to use their smartphones to access all buildings, instead of separate cards for each location. Openpath also allows the Stamps.com security team to manage the entire enterprise from one centralized interface, including issuing digital guest passes for vendors. Plus, everyone loves the touchless wave to unlock feature, which makes a great impression with visitors. 

Stamps.com took this opportunity to combine their cybersecurity and physical security strategies with Openpath’s enterprise-grade access control system. Leveraging the built-in integrations and open API architecture Openpath provides, Stamps.com was able to combine access control with their other systems and apps for both an improved security posture and an increased ROI. The native integration with Okta automatically syncs users across the system, and makes it quick and easy to issue or revoke credentials. By integrating their building alarm system with Openpath, they reduced a vulnerability and had fewer incidences of false alarms as they no longer needed to give out the code to disable the alarm. Openpath reduces costs, keeps their buildings secure, safe and compliant, and offers a better experience for all Stamps.com employees.

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