Novel Coworking is a commercial real estate owner and national coworking operator. Specializing in short-term and coworking leases, Novel prioritizes flexibility and premium experiences in every aspect of their business. However, with a constantly-rotating roster of tenants, and conference spaces with hourly rentals, managing users was becoming a huge pain point. Keycards were too cumbersome, and didn’t align with the elevated feel of Novel’s spaces. Office managers were also hitting roadblocks with tracking who was using which spaces, and for how long—and feared they were missing out on possible revenue. Novel needed an access control system that not only kept unauthorized people out, but streamlined their business operations with a superior future-proofed experience.