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Novel Coworking is a commercial real estate owner and national coworking operator. Specializing in short-term and coworking leases, Novel prioritizes flexibility and premium experiences in every aspect of their business. However, with a constantly-rotating roster of tenants, and conference spaces with hourly rentals, managing users was becoming a huge pain point. Keycards were too cumbersome, and didn’t align with the elevated feel of Novel’s spaces. Office managers were also hitting roadblocks with tracking who was using which spaces, and for how long—and feared they were missing out on possible revenue. Novel needed an access control system that not only kept unauthorized people out, but streamlined their business operations with a superior future-proofed experience.
Openpath’s cloud-based access control solution was the perfect balance of enhanced security and elevated user experience to fit Novel’s unique space. Novel first installed a full-building Openpath deployment in their flagship office location in Washington, D.C. The unique 10-floor building houses mixed tenants, and features Openpath for front door, elevator, and office door access control. The standard wiring made installing Openpath simple and efficient, without disrupting the current tenants. Novel utilized Openpath’s open architecture and mobile SDKs to connect their billing software. With space rentals tied directly to the Openpath access activity, Novel is able to instantly bill clients for their time via Openpath’s APIs, recovering previously lost revenue from inaccurate reporting. Plus, the touchless access and mobile credentials are convenient and easy to use. The clients love using it, and the building managers love it, too.