Jim Moran, Area Supervisor at Domino's

"Now I get compliments from employees instead of complaints."

Domino's Case Study

Founded in 1960, Domino's is the recognized world leader in pizza delivery operating a network of company-owned and franchise-owned stores in the United States and international markets. Domino's is a company of exceptional people on a mission to be the best pizza delivery company in the world. Focused on best-in-class technology and catering to the next generation of consumers, all Domino’s franchises across the country have begun implementing amenities, such as charging stations and televisions, to provide the best possible customer experience for the modern consumer.

Domino's Challenge:

In the fast-faced food delivery service, employees are tasked with quickly entering and exiting the building, often times with hot items and large boxes in their hands. Being able to seamlessly come and go, without leaving the door open and unlocked is a constant safety and operational concern. In addition, the restaurant industry is known for high turnover rate amongst employees which makes a manual credentialing system of the staff painstaking and costly to administer.

Openpath's Solution:

Openpath’s patented triple-unlock technology, paired with the convenience of the hands-free touch entry, was paramount in allowing employees to get in and out of the door rapidly, with their hands full, and without needing to stop and fumble for keys or a badge. "You do not have to access the app when you’re entering the store, you just have to have the phone in your pocket. That's night and day over the other systems we've tried." said Jim Moran, Area Supervisor. Additionally, being able to add and delete users with the click of a button from Openpath's cloud-based software makes managing employee access and credentials instantaneous, freeing up the system administrator to deal with pressing day-to-day business needs. "With Openpath, I can just go to my laptop and add people, subtract people. We have a high turnover in the restaurant industry so to get people off that back door system quickly and easily is very important to us." Rob Hoff, Regional Director

Key features Domino's loves:

Touch Feature - Employees love being able to leave their smartphone in their bag or pocket and unlock the door with just a touch of the reader or a wave of their hand. Minimal effort and minimal battery use.

Triple Unlock Technology - With our patented triple unlock technology, Openpath ensures a faster, more reliable door unlock. You don't have to worry about cell service being spotty or the internet being down.

Directory Integration Software - In a high-turnover industry, employees are added and subtracted automatically anytime a change is made to their directory service.

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